Tag Archives: 2015

Top 5 Business Process Outsourcing (BPO) Trends for 2015

We have ventured into a brand new year and as the year progresses we will see the BPO landscape evolving. Here are 5 BPO trends that will shape the evolution of BPO services in India and globally in the near future. The underlying themes of these trends - innovation, customized offerings, process automation, and value over cost arbitrage- are shaping the BPO industry and will continue to do so in the future.

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